Welcome to our website, operated by RiverSimpleCommon. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our site or interact with our services. By accessing riversimplecommon.xyz, you consent to the practices described in this policy. If you have any questions, please contact us at +44 20 7946 0123.
Information we collect
We may collect personal information that you provide directly to us, such as your name, contact details, delivery address, and any preferences you share when placing an order or creating an account. We also automatically collect information about your device and how you interact with our site, including IP address, browser type, pages visited, and time spent on pages. This helps us improve our menu, services, and user experience.
How we use your information
Your data is used to process orders, deliver food, communicate about your orders, and improve our offerings. We may use your details to personalize recommendations, respond to inquiries, and send you updates about promotions or new menu items. Information collected may also be used for compliance, security, and analytics purposes to ensure safe and efficient operations.
Legal basis for processing
We process personal data where we have a contract with you (e.g., to fulfill your orders), or where we have a legitimate interest to improve services, with appropriate safeguards. In limited cases, we may obtain your consent for specific processing activities.
Sharing your information
We may share your information with service providers who assist with order processing, payment, delivery, customer support, and analytics. We require these partners to protect your information and only use it to perform services on our behalf. We may also share aggregated, non-identifiable data for business insights. We will not sell your personal data to third parties for marketing purposes without your explicit consent.
Cookies and tracking technologies
We use cookies and similar technologies to improve your experience, analyze traffic, and tailor content. You can manage cookie preferences in your browser, but disabling certain cookies may affect site functionality. We also monitor performance metrics to ensure reliability of riversimplecommon.xyz.
Data retention and security
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. We implement reasonable security measures to protect data from unauthorized access, disclosure, alteration, or destruction. While no system is completely secure, we continuously review and update our security practices.
Your rights
You may access, correct, or delete your personal information, object to processing, or withdraw consent where applicable. You can request a copy of your data or ask us to restrict processing. To exercise these rights, contact us at +44 20 7946 0123 or via the communications channel available on riversimplecommon.xyz.
International transfers
We may store and process your information in jurisdictions outside your country of residence, including United Kingdom and nearby regions. If data is transferred, we ensure appropriate safeguards in place to protect your information in line with applicable privacy laws.
Children’s privacy
Our services are not directed to children under the age of 16. If you become aware that a child has provided personal information to us, please contact us so we can take steps to remove the information.
Changes to this policy
We may update this Privacy Policy from time to time. When we make material changes, we will notify you by updating the “Last updated” date and, if appropriate, through prominent notice on riversimplecommon.xyz.
Contact information
For any questions about this policy or your data, please reach out to RiverSimpleCommon at 12 Napoli Street, London, SE1 7LT, United Kingdom. You can also call us at +44 20 7946 0123. For privacy inquiries, you may also contact us via riversimplecommon.xyz.
Last updated: 2025-10-13